Education support workers do one of the hardest jobs in schools and get the least AI support content written for them. These prompts are designed for the real work ESWs do every day.
Almost everything written about AI prompts for education is written for classroom teachers. Lesson planning. Rubric design. Curriculum mapping. This is useful content, but it largely skips the education support worker role, which is different in structure, relationships, and documentation demands. This article is specifically for ESWs.
I have spent years as an ESW and working alongside ESWs. The work is relational, often reactive, and frequently documentation-heavy in ways that are not always reflected in formal training. These prompts are designed for that reality.
Before You Start: How to Use ChatGPT Well
The single most important thing to understand about prompting is that context is everything. A vague prompt gets a vague answer. The more specific you are about the student's situation, the document type, the tone you need, and the audience you are writing for, the more useful the output will be. Never paste identifying student information. Describe the situation in general terms.
Prompts for Documentation
- "Write a brief, professional incident note for a school setting. A student (Year 4, ADHD) became dysregulated during a transition from lunch to class. The student left the room for five minutes and returned calm after time in the quiet corner. No physical intervention. Write in factual, non-judgmental language."
- "Draft three SMART goals for a student with autism who is working on initiating social interactions with peers. Goals should be specific to school settings and measurable over a term."
- "Help me write the 'current level of performance' section of an IEP for a student who is working below year level in reading, has strong verbal skills, and benefits from visual supports and routine."
- "I need to write a handover note for a relief ESW covering a student with a behaviour support plan. What sections should I include, and can you draft a template?"
Prompts for Understanding Student Needs
One underused application of ChatGPT for ESWs is helping you understand a student's diagnosed condition more deeply, particularly when diagnosis paperwork uses clinical language that is not explained in plain terms.
- "Explain what 'sensory processing differences' means in practical terms for someone supporting a child in a classroom. What might I see, and what supports tend to help?"
- "A student on my caseload has an OT report that mentions 'proprioceptive seeking behaviours'. What does this mean in day-to-day school terms, and what are some simple strategies I could try?"
- "I am supporting a student with selective mutism. What should I know about how to interact with them in ways that build trust rather than increase anxiety?"
- "What is the difference between a meltdown and a shutdown in an autistic student? How do I recognise which one is happening, and how should I respond differently to each?"
Prompts for Parent Communication
- "Help me write a message to a parent explaining that their child had a difficult day without being alarming, blaming, or vague. The student had a meltdown during maths and needed time out of the room to regulate. They ended the day positively."
- "A parent has sent a message that is frustrated and includes some inaccurate information about what happened in class. Help me draft a calm, professional, and factual reply that acknowledges their concern without being defensive."
- "I want to share something positive about a student with their parent, but I want to be specific and genuine rather than generic. The student helped a peer today and showed real empathy. Help me write a brief positive note."
Prompts for Your Own Professional Learning
- "I am new to supporting students with pathological demand avoidance (PDA). Can you give me a plain-language explanation of what PDA is and how it differs from other presentations of autism?"
- "What are some evidence-informed strategies for supporting a student who has significant anxiety around assessment and testing tasks? I want practical approaches I can use in a mainstream classroom."
- "Explain the 'zones of regulation' framework in simple terms, including how I might use it in my day-to-day work as an ESW."
“The more specific you are about the student's situation, the tone you need, and the audience you are writing for, the more useful the output will be.”
A Final Word
AI tools do not replace your professional judgment or your relationship with students. What they can do is reduce the blank-page problem, help you find language for difficult conversations, and give you a starting point for documentation that is solid enough to edit rather than write from scratch. For ESWs who are doing complex, relational work and then sitting down to write up their day with no time and low energy, that matters.
A note on accuracy:While every effort has been made to ensure the information in this article is accurate at the time of writing, facts, policies and research can change. We're human, and sometimes we get things wrong. If you spot something that needs updating, we'd genuinely love to hear from you.
Newsletter
Worth reading. Not often.
Practical guides on neurodiversity, NDIS navigation, and Australian schools. Sent when there's something worth saying, not on a schedule for the sake of it.
No spam. Unsubscribe any time.

Dave Harrison
ESW · Neurodiversity Advocate · Podcast Host
Dave Harrison is currently working in Australian schools as an Education Support Worker. He's the founder of THRVHUB, host of the Different Is Normal podcast, and a parent of a neurodivergent teenager, writing from both sides of the classroom.
More about DaveMore to read
Comments
Sign in with GitHub to leave a comment. All comments are moderated through GitHub Discussions: respectful and on-topic only.