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The AI tools I actually use in my work (and the ones I quietly ditched)
AI & Education·8 min read

The AI tools I actually use in my work (and the ones I quietly ditched)

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After testing dozens of AI tools marketed to educators, here is the honest shortlist. What I kept, what I dropped, and why the tools nobody talks about often work better than the ones everyone is promoting.

Over the past year I have used a lot of AI tools. Some I found through recommendations, some through my own searching, and some were sent to me by people who wanted me to review them. I have no affiliate relationships and no one is paying me to say nice things about anything here. This is just what I kept and what I dropped.

The Ones I Kept

ChatGPT sits at the top of the list, not because it is the most education-specific, but because it is the most flexible. The prompting skills you build with ChatGPT transfer to every other AI tool. If you only learn one tool, learn this one. The free version is genuinely capable. The paid version is worth the cost if you use it regularly for documentation work.

MagicSchool AI is the best education-specific tool I have tested. The IEP drafting and behaviour documentation tools are legitimately useful. It is built around the actual workflow of an educator rather than being a general AI tool with a school-themed interface. There is a free tier.

Diffit is a genuine timesaver for anyone working in inclusive settings. The ability to take any piece of text and generate it at multiple reading levels, complete with comprehension questions and vocabulary support, solves a real problem that used to take hours. I use it most weeks.

Canva AI, specifically the text-to-design and background removal features, has replaced a lot of the low-level visual resource creation I used to do manually. It is not life-changing but it is consistently useful for producing classroom visuals that look clean and professional without requiring design skills.

The Ones I Dropped

I will not name specific tools in this section because I do not want to unfairly damage products that may improve over time, but here are the patterns that made me stop using things.

  • Tools that generated content confidently but inaccurately, especially anything touching NDIS funding, legal requirements, or diagnostic criteria
  • Lesson plan generators that produced generic content with no way to account for the actual students in the room
  • Chatbots marketed as 'AI teaching assistants' that were just thin wrappers over a base AI model with a higher price tag
  • Quiz generators that produced factually correct but pedagogically poor questions
  • Tools that required so much prompt engineering to get useful output that I might as well have just written it myself

The Tools Nobody Talks About

Read&Write by Texthelp does not get enough attention in the AI conversation because it has been around longer than the current AI boom and is not trying to be a generative AI product. It is a literacy support tool that helps students access text: text-to-speech, word prediction, reading supports. For students with reading difficulties, this kind of tool often matters more than any lesson planning AI.

Microsoft Copilot in schools is worth knowing about if your school uses Microsoft 365. It is embedded in the tools you already use, which means the adoption barrier is lower than a standalone app. The quality varies but for drafting emails and summarising long documents it is reliable.

The best AI tool is the one you will actually use. Start with one. Use it until it feels natural. Then add another.

What I Have Learned About AI Tools in General

The tools that have stuck in my workflow share a common quality: they are good at one specific thing rather than trying to be everything. MagicSchool is good at education-specific documentation. Diffit is good at levelled texts. ChatGPT is good at flexible drafting. The tools I dropped were mostly trying to be a complete AI teaching assistant when what I actually needed was a sharp tool for a specific job.

I also have more trust in AI tools that show you what they produced and expect you to check it, rather than tools that present their output as finished and authoritative. Education involves high-stakes decisions about real people. Any tool that does not build in that expectation of human review is a tool that is not being honest about its limitations.

Where to Start

  • If you are completely new to AI tools: start with ChatGPT, free tier, and use it for one specific task you find time-consuming
  • If you do documentation-heavy work (IEPs, behaviour plans): try MagicSchool AI
  • If you work in an inclusive classroom and create reading materials: try Diffit
  • If you are an ESW wanting to understand a student's diagnosis better: ChatGPT with careful prompting
  • Do not try to use five tools at once. Learn one until it feels natural. Then add another.
AI & Education

A note on accuracy:While every effort has been made to ensure the information in this article is accurate at the time of writing, facts, policies and research can change. We're human, and sometimes we get things wrong. If you spot something that needs updating, we'd genuinely love to hear from you.

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Dave Harrison

Dave Harrison

ESW · Neurodiversity Advocate · Podcast Host

Dave Harrison is currently working in Australian schools as an Education Support Worker. He's the founder of THRVHUB, host of the Different Is Normal podcast, and a parent of a neurodivergent teenager, writing from both sides of the classroom.

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